Digital Account Manager

Are you looking for an agency account management role which is centred around the areas of digital marketing, CRM, and customer experience? Are you interested in marketing automation and have worked across the tech platform HubSpot in past positions? If you answered yes to these two key questions, then this maybe the perfect career opportunity for you in this growth sector.

On behalf of our agency client, The Pond Recruitment is now looking for a talented & gifted Account Manager to join the team of business automation, digital design, and technical experts based in Ponsonby, Auckland. The ideal candidate will come with some proven experience and exposure in HubSpot, other enterprise CRM and/or other boutique marketing automation technologies.

What we’re looking for, more than anything, is an ambitious person with the right background, who has the desire to learn quickly and make a real difference.

In this role the internal agency team will take your experience to the next level. You will partner with clients to deliver strategy, creative and technical solutions (on the HubSpot platform) that will transform their businesses forward.

You’ll also be driven, focused, organised and be no stranger to fast-paced work environments, a team player, and have a genuine passion for all things marketing.

Are you looking for a change in 2025? Take the leap, make that change in your career and apply today.

 The Breakdown

We are looking for experienced Account Manager with:

• Min 4-years’ experience
• Some agency experience
• Exposure to marketing tech and/or automation

 Some key responsibilities are:

• Build and maintain strong client relationships.
• Develop operations and programme strategies for clients that may span marketing, sales, CRM or customer experience projects and initiatives.
• Serve as the lead point of contact for all clients and customers.
• Prepare and write proposals.
• Ensure the timely and successful delivery of client projects.
• Up-skill on the HubSpot platform functionality, integrations and methodologies to show leadership and best practice.
• Execute client campaigns and new business processes in HubSpot.
• Ensure monthly agency financial targets and forecasts are met for the clients.
• Perform basic monthly invoicing.
• Clearly communicate to internal and external stakeholders.
• Prepare and analyse reports.

 Are you someone who can…

• Juggle multiple projects at a time
• Maintain sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills

 The Reward

• Salary $80,000 + KiwiSaver
• Central Ponsonby location
• Modern office

 Mandatory Requirements

• Must be dedicated to their career and be looking for a full-time position
• Exposure to marketing automation
• Strong in client relationships & management
• Can and wants to work at the office five days a week

 In Summary

This is substantial career opportunity for someone seeking a change and wanting to take their career forward. This role offers the opportunity to join a passionate and supportive team that specialises in marketing tech solutions.

Apply Today

If this role sounds like you then apply through Seek or e-mail [email protected] with a summary of why you may be interested in this position.